JOB NUMBER: JB02027
VACANCY NUMBER: ADV02435
SHARE: https://www.careers.msccruises.com/vacancy/ADV02435/assistant-housekeeping-manager-explora-journeys
ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)
BUSINESS AREA: Hotel
LINE MANAGER: Housekeeping Manager
An exciting opportunity exists for a world class Assistant Housekeeper to join our newly created luxury travel brand “Explora Journeys”. Responsibilities include complete supervision of the cleaning, disinfection, service and standards of the entire housekeeping department and to deputize in every way for the Housekeeper in times of need.
• Ensure the highest standard of cleanliness and service in assigned decks.
• Apply all Standard Procedures specified for this role in the Housekeeping Department.
• Start daily work punctually, conduct the supervised team meeting, making a physical check of all Team members.
• Check all Suite Hosts are on duty wearing clean and correct uniforms, name badges and safety shoes.
• Check the Master Card locker to ensure all keys have been collected in time for service and returned after service.
• Ensure all public areas, staircases, elevators, glass windows, public toilets are being cleaned, polished and disinfected for a flowless first impression, up to Explora Journeys standards.
• As Night Assistant, check laundry facilities to see how is managing the night’s consignment of suite linen and towels. Report any difficulties or technical problems to the Housekeeper.
• As Night Assistant, report to the Housekeeper if any suite changes are required because of overnight challenges.
• Check the Housekeeping stores assigned and advise the Housekeeper of any material to be ordered.
• Check continuously that ashtrays and/or trash cans around the ship are empty and clean.
• Attend the daily housekeeping team meeting and follow up any action required.
• Check supervised pantries twice a day, ensure pantry watch schedule is followed, and ice machines, lockers, fridges are clean, tidy and logs correctly completed.
• Schedule and follow up with the orientation and training of new housekeeping team members at work.
• Before the start of every new cruise, ensure the preparation for embarkation is done correctly by supervised team. Prepare all printed materials, section plan, special requests and ensure they are given to the supervised team before embarkation.
• Able to dispense, use and understand safe applications of all institutional cleaning chemicals provided by the Company for use in the housekeeping department.
• Once per month or when required, organize and participate in outbreak response groups involving the Hit Squad, following NLV procedures specified in the Company Standard Procedures.
• A minimum of 3 completed contracts as Assistant Housekeeper on a luxury Cruise line.
• Ability to motivate and lead the team.
• Ability to work in a team that is focused on exceeding guest expectations.
• Fluent in oral and written English. Ability to speak, read and write any other European language is a plus.
Possess a valid passport and seaman book if available.
In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.
Explora Journeys is the new luxury lifestyle travel brand launched by the MSC Group with the ambition to redefine the luxury cruise category.
The concept: Vibrant, cosmopolitan, relaxed European luxury at sea. Instead of cruises, we create journeys - of the mind, and across the oceans of the world. Visits to places on and off the beaten track.
On board: Spaces that offer guests relaxed luxury, creating a home at sea. Restoring life’s essential balance with a combination of discovery and appreciation for wellbeing and nature.
With the founding family as passionate about preserving the sea as they are exploring it, each ship will feature all the latest environmental supporting features.
Over the next years, we plan to employ over 5,000 people worldwide, onboard and in our offices.
