JOB NUMBER: JB01896
VACANCY NUMBER: ADV02455
SHARE: https://www.careers.msccruises.com/vacancy/ADV02455/maitre-d-explora-journeys
ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)
BUSINESS AREA: Hotel
LINE MANAGER: Restaurant Operations Manager
An exciting opportunity exists for a world class Maitre d' to join our newly created luxury travel brand “Explora Journeys” and manage the assigned Dining Outlet operations, motivating and coaching all Dining Service Team members to provide exceptional service to the Guests.
• Ensure compliance with quality and sanitation standards and procedures in all restaurants, crew mess rooms and room service;
• Supervise, coach, evaluate and motivate the Dining Service Team;
• Handles and resolve guest complaints regarding dining quality and service;
• Conducts daily Team briefings or meetings;
• Contributes to cost control through close monitoring of the inventory.
• Previous experience onboard Luxury/Premium Cruise lines;
• Extensive experience with diverse Luxury/Premium hospitality venues in the dining operations;
• Previous experience in Start Ups/Pre-openings is an advantage;
• Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
• Excellent management and organizational skills;
• Excellent interpersonal and communication skills;
• Passionate about hospitality and customer service driven.
Possess a valid passport and seaman book.
In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.
Explora Journeys is the new luxury lifestyle travel brand launched by the MSC Group with the ambition to redefine the luxury cruise category.
The concept: Vibrant, cosmopolitan, relaxed European luxury at sea. Instead of cruises, we create journeys - of the mind, and across the oceans of the world. Visits to places on and off the beaten track.
On board: Spaces that offer guests relaxed luxury, creating a home at sea. Restoring life’s essential balance with a combination of discovery and appreciation for wellbeing and nature.
With the founding family as passionate about preserving the sea as they are exploring it, each ship will feature all the latest environmental supporting features.
Over the next years, we plan to employ over 5,000 people worldwide, onboard and in our offices.
