Guest Service

Night Auditor - Explora Journeys

JOB NUMBER: JB02077

VACANCY NUMBER: ADV02481

SHARE: https://www.careers.msccruises.com/vacancy/ADV02481/night-auditor-explora-journeys

ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)

BUSINESS AREA: Hotel

LINE MANAGER: Guest Experience Manager

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JOB PURPOSE

An exciting opportunity exists for a world class Night Auditor to join our newly created luxury travel brand “Explora Journeys”.  The Night Auditor welcomes guests with a warm and friendly disposition, answers their questions, handles their feedback promptly attends to their requests in a professional and timely manner.

KEY ACCOUNTABILITIES

• Conducts the financial audit, reconciliation and end of day procedures;

• Cash handling duties as required;

• Provides information and general assistance to guests during the night shift;

• Performs all necessary administrative tasks to assist the overall guest services department.

QUALIFICATIONS (skills, competencies, experience)

• Fluent English, oral and written. Additional languages are beneficial;

• High School certificate;

• Guest Services experience;

• Cruise industry experience is an advantage;

• Extensive experience with diverse Luxury/rPremium hospitality;

• Proficient use of Microsoft Office Suite;

• Knowledge of Fidelio/Otalio Cruise System and POS systems is an advantage;

• Excellent communication and customer care skills;

• Problem solving skills. Ability to work independently.


VISA REQUIREMENTS (if any)

Possess a valid passport and when possible a seaman book copy.



In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.

Explora Journeys is the new luxury lifestyle travel brand launched by the MSC Group with the ambition to redefine the luxury cruise category.
The concept: Vibrant, cosmopolitan, relaxed European luxury at sea. Instead of cruises, we create journeys - of the mind, and across the oceans of the world. Visits to places on and off the beaten track.
On board: Spaces that offer guests relaxed luxury, creating a home at sea. Restoring life’s essential balance with a combination of discovery and appreciation for wellbeing and nature.
With the founding family as passionate about preserving the sea as they are exploring it, each ship will feature all the latest environmental supporting features.
Over the next years, we plan to employ over 5,000 people worldwide, onboard and in our offices.

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