Hotel Operations

•Is responsible for all aspects of the company's beverage programs from conception to implementation, including beverage lists, costing and pricing, training, non-alcoholic beverage programs, special events, inventory, vendor relations, competitive positioning;

•Scout for trends to enhance our beverage offer and leads the implementation on the fleet to generate additional revenue opportunities;

•Remain aware of internal and external conditions and industry innovations and best practices and applies this knowledge as appropriate in managing and leading company’s beverage operations;

•Assist the New Buildings team in designing new Bar concepts on board of new ships and/or adjusts product for new itineraries in collaboration with Supply Chain;

•Support the Beverage team in the creation and editing of wine lists, craft cocktail menus, and beer lists;

•Is responsible for the financial performance of the Beverage department;

•Prepare and manage yearly budget for the beverage operation, including all beverage related revenue and cost accounts;

•Monitor the correct execution of key operational processes, such as training, quality/recipe control, steps of service, inventory and ordering processes;

•Build positive and effective relationships with the entire shoreside/on board Beverage teams to create a positive environment, enabling employees to maximize their potential;

•Support the beverage teams, on board and shoreside, and contribute to the strategic development and management of career paths and succession plans within the department;

•Ensure that comprehensive processes, policies, standards and procedures are developed, clearly defined and communicated effectively to all stakeholders for the successful execution of the company’s beverage operations;

•Lead, manage and supervise Shoreside direct reports and has indirect supervisory responsibility for the shipboard beverage teams;

•Manage multiple projects and priorities simultaneously and ensures the work-load is performed effectively and consistently;

•Provide beverage leadership and expertise to various company projects and business initiatives.

•Fluent English. Any other language is an advantage;

•Bachelor’s Degree in Business Administrations, Revenue Management or Hospitality Management;

•Minimum Level 2 Sommelier Certification;

•Minimum 10 year’s Beverage Director or Beverage Program Manager related experience managing multiple outlets;

•Experience in Corporate Level Hospitality and Tourism. Cruise Line or Shipboard experience is considered an advantage;

•Proficient level of experience in MS Office, Excel and PPT presentations;

•Customer and guest service oriented;

•Strong business acumen with ability to create and enhance revenue opportunities;

•Excellent communicator, leader and team player;

•Flexibility and ability to work in fast moving environment;

•This position will require work-related travel up to 40% of the working time.

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