JOB NUMBER: JB01216
VACANCY NUMBER: ADV04266
ORGANIZATION: MSC Cruises S.A.
BUSINESS AREA: Office
LINE MANAGER: VP Food & Beverage
The Beverage Director will be directly responsible for setting the beverage strategy and leading the implementation on our ships to deliver best-in-class experience for our guests. This leader will not only focus on our day-to-day operations, but also maximizing commercialization and revenue streams of all beverage products, including cost management and leveraging vendor relations to develop an immersive wine and beverage program.
•Is responsible for all aspects of the company's beverage programs from conception to implementation, including beverage lists, costing and pricing, training, non-alcoholic beverage programs, special events, inventory, vendor relations, competitive positioning;
•Scout for trends to enhance our beverage offer and leads the implementation on the fleet to generate additional revenue opportunities;
•Remain aware of internal and external conditions and industry innovations and best practices and applies this knowledge as appropriate in managing and leading company’s beverage operations;
•Assist the New Buildings team in designing new Bar concepts on board of new ships and/or adjusts product for new itineraries in collaboration with Supply Chain;
•Support the Beverage team in the creation and editing of wine lists, craft cocktail menus, and beer lists;
•Is responsible for the financial performance of the Beverage department;
•Prepare and manage yearly budget for the beverage operation, including all beverage related revenue and cost accounts;
•Monitor the correct execution of key operational processes, such as training, quality/recipe control, steps of service, inventory and ordering processes;
•Build positive and effective relationships with the entire shoreside/on board Beverage teams to create a positive environment, enabling employees to maximize their potential;
•Support the beverage teams, on board and shoreside, and contribute to the strategic development and management of career paths and succession plans within the department;
•Ensure that comprehensive processes, policies, standards and procedures are developed, clearly defined and communicated effectively to all stakeholders for the successful execution of the company’s beverage operations;
•Lead, manage and supervise Shoreside direct reports and has indirect supervisory responsibility for the shipboard beverage teams;
•Manage multiple projects and priorities simultaneously and ensures the work-load is performed effectively and consistently;
•Provide beverage leadership and expertise to various company projects and business initiatives.
•Fluent English. Any other language is an advantage;
•Bachelor’s Degree in Business Administrations, Revenue Management or Hospitality Management;
•Minimum Level 2 Sommelier Certification;
•Minimum 10 year’s Beverage Director or Beverage Program Manager related experience managing multiple outlets;
•Experience in Corporate Level Hospitality and Tourism. Cruise Line or Shipboard experience is considered an advantage;
•Proficient level of experience in MS Office, Excel and PPT presentations;
•Customer and guest service oriented;
•Strong business acumen with ability to create and enhance revenue opportunities;
•Excellent communicator, leader and team player;
•Flexibility and ability to work in fast moving environment;
•This position will require work-related travel up to 40% of the working time.
In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.