Information Technology

IT Business Analyst - Italy, Naples

JOB NUMBER: JB03647

VACANCY NUMBER: ADV04308

SHARE: https://www.careers.msccruises.com/vacancy/ADV04308/it-business-analyst-naples

ORGANIZATION: MSC Crociere S.P.A.

BUSINESS AREA: Office

LINE MANAGER: IT DEMAND AND DELIVERY MANAGER

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JOB PURPOSE

IT Business Analyst plays a crucial role in shaping successful IT projects by ensuring that the business needs are clearly defined, understood, and translated into functional solutions. They serve as a liaison between business and IT teams and facilitate communication to achieve project objectives.

KEY ACCOUNTABILITIES

• Engage with stakeholders to elicit and document business requirements, both functional and non-functional. This involves conducting interviews, workshops, and analyzing existing documentation to ensure a comprehensive understanding of the business needs. Map out and analyze current business processes and propose optimized future processes.

• Work closely with software developers, designers, and testers to ensure that the requirements are clearly understood and that the developed solutions meet the business needs.

• Communicate effectively with stakeholders at various levels, including business users, project managers, and senior management, to ensure a shared understanding of requirements and project progress.

QUALIFICATIONS (skills, competencies, experience)

• 2 or 3 years of proven experience on managing own activities in medium to large size projects;

• 2 or 3 years of proven experience in multinational/consulting contexts;

• Great communication skills to relate to and communicate clearly with business and technical stakeholders;

• Solid process and workflowmapping experience;

• Solid technical background,with understanding or hands-on experience in software development and webtechnologies;

•Experience in analysis and development of RPA solutions using UI Path technology is a plus;

•Bachelor's degree required, degree in Computer Science Engineering (or equivalent);

•Fluent in English both oral and written, Italian is a preference;

•Excellent analytical and problem solving skills, strong critical thinker with problem solving aptitude;

VISA REQUIREMENTS (if any)

•Right to work in Italy;



In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.

MSC Cruises is the world‘s largest privately-owned cruise company and the number one cruise line in Europe, South America, South Africa and the Gulf. A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the youngest cruise fleets.

MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland and It is part of the MSC Group, which encompasses world-leading maritime companies. As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities that we visit is a top priority for us.

Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our business. We employ over 30,000 people worldwide. MSC Cruises is part of the MSC Group, which encompasses world-leading maritime companies.

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