JOB NUMBER: JB03937
VACANCY NUMBER: ADV04718
SHARE: https://www.careers.msccruises.com/vacancy/ADV04718/it-observability-specialist-naples
ORGANIZATION: MSC Crociere S.P.A.
BUSINESS AREA: Office
LINE MANAGER: IT Operations Manager
MSC Cruises, the 3rd largest cruise operator globally, is seeking a highly skilled and experienced IT Observability Specialist to join our dynamic and international team in Naples. As an IT Observability Specialist, your primary objective is to enhance the organization's IT infrastructure by implementing and managing observability solutions. You will ensure real-time visibility, proactive monitoring, and rapid incident response across all IT systems. The job purpose encompasses designing and implementing observability frameworks, optimizing performance monitoring, and contributing to IT operations' overall resilience and efficiency.
•Design, implement, integrate, and maintain observability frameworks to monitor IT systems' performance, health, and reliability.
•Establish and optimize proactive monitoring mechanisms, ensuring the detection of anomalies and potential incidents. Maintain and enhance performance monitoring tools for real-time visibility into system behaviour, effectively identifying bottlenecks and potential issues.
•Work closely with incident response teams and IT teams to provide timely insights and contribute to swift incident resolution.
•Analyze observability data to derive insights into system performance, user experience, and areas for improvement. Generate actionable reports and recommendations, leveraging data analysis to propel continuous improvement efforts.
•Collaborate seamlessly with IT operations, development, and security teams to establish a comprehensive observability approach. Offer expertise and support in implementing observability best practices organization wide.
•3 to 5 years of proven experience in IT observability or related roles.
•Master's degree in computer science, engineering or equivalent.
•Proven experience in implementing and managing observability solutions such as Dynatrace Prometheus, Grafana, ELK stack, and Splunk.
•Experience in designing and implementing custom observability solutions and scripts tailored to specific organizational needs.
•Proficient in at least one programming language (e.g., Python, Java) for customizing observability solutions.
•Relevant certifications in observability tools and technologies.
•Strong analytical and problem-solving skills.
•Fluent in English, oral and written (any other language is an advantage) with excellent written and verbal communication skills to effectively convey observability insights and recommendations to cross-functional teams.
•Right to work in Italy
In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.
MSC Cruises is the world‘s largest privately-owned cruise company and the number one cruise line in
Europe, South America, South Africa and the Gulf.
A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the
youngest cruise fleets.
MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland and It is part of
the MSC Group, which encompasses world-leading maritime companies.
As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities
that we visit is a top priority for us.
Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated
environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our
business.
We employ over 30,000 people worldwide. MSC Cruises is part of the MSC Group, which encompasses
world-leading maritime companies.
