JOB NUMBER: JB04290
VACANCY NUMBER: ADV05277
SHARE: https://www.careers.msccruises.com/vacancy/ADV05277/presenter-host-hostess
ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)
BUSINESS AREA: Hotel
LINE MANAGER: Cruise Director
As part of the Entertainment department, under the supervision of the Cruise Director, the Presenter Host/Hostess organized activities and run Poolside and in lounges events.
• Deliver hosted activities and events in an engaging and professional manner.
• Support the planning of programmed events and attractions to maximize potential and Guest experience.
• Present hosted events and interactions, in a professional way, appealing to all types of Guests.
• Help to train and develop the Guest activities staff and programme.
• Assist in creating new concepts & industry leading practices.
• To roll out, but not limited, in hosting the activities as: Sail Away/Welcome aboard party, Poolside events & games, IP/Licensed activations.o Gameshows & trivia, Present and introduce Musicians and music lounges, Public Address System announcements, CD TV Morning Show formats, Host and appear in Adverts & promotional videos onboard.
• As a member of our MSC Family, you are responsible for ensuring that our guests have an unforgettable and pleasant experience. Guest service and centricity and complaint recovery are at the forefront of everything you do, you are empowered to address any concerns that arise and make sure that our guests are fully satisfied.
• Minimum 2 years’ experience in stage or hosting positions.
• Proven experience as a Master of Ceremony/Presenter, ideally with UK audiences.
• Ability to utilize customer service skills by exercising authority and discretion to satisfy Guests of all levels, nationality, gender, and age, in manner consistent with Company standards.
• Ability to be Guest centric, understand commerciality and customer promises.
• Organizational/Leadership skills
• High written and verbal communication skills, able to public speak in an effective way.
• High interpersonal competency.
• Strong ethics & willingness to follow Company values.
• Enjoy working with people of all cultures and backgrounds.
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MSC Cruises is the world‘s largest privately-owned cruise company and the number one cruise line in
Europe, South America, South Africa and the Gulf.
A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the
youngest cruise fleets.
MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland and It is part of
the MSC Group, which encompasses world-leading maritime companies.
As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities
that we visit is a top priority for us.
Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated
environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our
business.
We employ over 30,000 people worldwide. MSC Cruises is part of the MSC Group, which encompasses
world-leading maritime companies.
