JOB NUMBER: JB04379
VACANCY NUMBER: ADV05421
SHARE: https://www.careers.msccruises.com/vacancy/ADV05421/director-strategic-accounts-fort-lauderdale
ORGANIZATION: MSC Cruises INC.
BUSINESS AREA: Office
LINE MANAGER: Vice President of Strategic Partnerships
MSC Cruises, the world’s third-largest cruise line brand is hiring a Director Strategic Accounts. Reporting to the Vice President Strategic Partnerships, this is a remote position with travel. This opportunity will suit a highly numerate and data-driven travel industry professional with a background in managing large accounts.
Responsible for the growth, development and revenue performance of Strategic Account portfolio for MSC Cruises USA.
Communicate regularly with accounts to in order to drive revenue and ensure commercial objectives are achieved.
Effectively manage coop marketing funds to ensure budget is optimally utilized while staying within budget.
Implement effective marketing initiatives and measure ROI in order to maximize revenue generating opportunities and achieve goals.
Analyze data and results delivered by Sales Analyst and Revenue Management to maximize revenue growth.
Provide accounts with monthly revenue reports followed up by monthly meetings to identify opportunities, monitor sales performance and ensure accounts are on track to achieve goals.
Participate in contract negotiations and ensure implementation and compliance as required.
Coordinate with cross-departments to execute various sales initiatives as needed.
Effective speaking skills. Present MSC value proposition via webinars, trainings and speaking engagements.
Participate in various national, regional and account conferences and meetings as required. Support sales organization as needed via Seminars at Sea, ship tours etc.
Communicate with field sales team to educate and reinforce execution of account initiatives
Execute Ad hoc projects as needed.
At least 5 years of relevant work experience, preferably in the travel sector or in account management.
Must be able to travel 30-60% of the time depending on the season
Supplier relations experience with large accounts highly preferred
Strong understanding of all trade business models (OTA/Consortia and HOST)
Self-motivated, organized and capable of meeting quick deadlines.
Proven track record of achieving sales goals.
Data driven and capable of analyzing and effectively communicating results.
Working knowledge of customer relationship management (CRM) software.
Proficiency with Word, Excel, Outlook, and PowerPoint.
Ability to interact with all levels of staff
Strong leadership, management, and organizational skills.
Excellent interpersonal skills and ability to tactfully deal with internal and external contact
Must possess a positive, team-player attitude
US Passport or US Permanent Resident
MSC Cruises is an E-Verify employer
MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.
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