Themain duties of this role include Group quotations for Standard and ad-hocGroups, Direct Groups, Group Loading, Group Admin Activities, OperationalAspects concerning large groups. " />
JOB NUMBER: JB04451
VACANCY NUMBER: ADV05544
SHARE: https://www.careers.msccruises.com/vacancy/ADV05544/groups-administrator-australia-and-new-zealand-woking
ORGANIZATION: MSC Cruises UK&IRE
BUSINESS AREA: Office
LINE MANAGER: Director of Planning, Pricing and Flights (UK&ROI)
Themain duties of this role include Group quotations for Standard and ad-hocGroups, Direct Groups, Group Loading, Group Admin Activities, OperationalAspects concerning large groups.
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Our Groups Administrator role is responsible for the support of the Groupactivities for our Australia and New Zealand markets, supported by the UK &IRL Group Manager and reporting directly to the Director of Planning, Pricing,Groups & Flights.
Themain duties of this role include Group quotations for Standard and ad-hocGroups, Direct Groups, Group Loading, Group Admin Activities, OperationalAspects concerning large groups.
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Our Groups Administrator role is responsible for the support of the Groupactivities for our Australia and New Zealand markets, supported by the UK &IRL Group Manager and reporting directly to the Director of Planning, Pricing,Groups & Flights.
Themain duties of this role include Group quotations for Standard and ad-hocGroups, Direct Groups, Group Loading, Group Admin Activities, OperationalAspects concerning large groups.
- Processes requests for groups concerning our air product - in conjunction with UK Flights Team.
- Processes requests for groups concerning additional items, ancillary services such as onboard service, travel request forms, etc.
- Supports the Senior Group Administrator concerning Group Chain activities.
- Ensures that standard group requests are always matching ship configuration and in line with standard rates.
- Ensures that standard group requests are in line with the occupancy requested by the customer and in line with RM approval.
- Gives clear indications to sales team once a quotation is provided with accurate indication on occupancy, cabin amount, rates, commission, expiry date.
- Ensures all contractual obligations of the business counterparties are always adhering to Company`s standards, for both direct and trade groups.
- Ensures Finance Department is informed about payment schedules related to direct groups and makes sure that payments concerning direct groups are timely chased.
- Excellent written and spoken English- Degree/Baccalaureate qualification (desirable)
- Experience of working within the travel or tourism industry (strongly preferred)
- Proficient in Microsoft Office, particularly Excel and PowerPoint
- Strong communication skills with a ‘can do’ approach
- Excellent communication skills
- Ability to work autonomously and be a ‘self-starter’
- Full Right to Work in the UK required
In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.
MSC Cruises is the world‘s largest privately-owned cruise company and the number one cruise line in
Europe, South America, South Africa and the Gulf.
A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the
youngest cruise fleets.
MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland and It is part of
the MSC Group, which encompasses world-leading maritime companies.
As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities
that we visit is a top priority for us.
Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated
environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our
business.
We employ over 30,000 people worldwide. MSC Cruises is part of the MSC Group, which encompasses
world-leading maritime companies.
Themain duties of this role include Group quotations for Standard and ad-hocGroups, Direct Groups, Group Loading, Group Admin Activities, OperationalAspects concerning large groups.
')" target="_blank">
Our Groups Administrator role is responsible for the support of the Groupactivities for our Australia and New Zealand markets, supported by the UK &IRL Group Manager and reporting directly to the Director of Planning, Pricing,Groups & Flights.
Themain duties of this role include Group quotations for Standard and ad-hocGroups, Direct Groups, Group Loading, Group Admin Activities, OperationalAspects concerning large groups.
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