JOB NUMBER: JB04556
VACANCY NUMBER: ADV05671
SHARE: https://www.careers.msccruises.com/vacancy/ADV05671/mobile-amp-on-board-technical-delivery-project-manager-naples
ORGANIZATION: MSC Crociere S.P.A.
BUSINESS AREA: Office
LINE MANAGER: Mobile & On-board Technical Delivery Manager
Within our Digital Technology Department, the Mobile & On-board Technical Delivery Project Manager is responsible for managing all technological aspects related to specific streams / projects as part of the MSC for Me, our industry-first cross-channel digital tech. platform designed to enhance the guest’s experience across the entire customer journey.
This key position collaborates with a technology team consisting of several internal resources and a large pool of external consultants and is responsible for the overall management of the assigned project (including change requests/enhancements analysis, design and development, systems operations, monitoring, maintenance, incident management, continuous improvement, etc.).
This role involves working on a broad and diverse scope and innovative technologies, covering both pre-boarding and onboarding phases. It is an excellent opportunity to join a dynamic team and to participate actively to the operation and evolution of the MSC for Me.
•Working within our SAFe framework, lead and manage end-to-end streams / projects , ensuring successful delivery of technology initiatives within budget, scope, and timeline;
•Manage demand: interact with business owners to identify and satisfy their needs and priorities, translating functional requirements into technical requirements;
•Conduct preliminary feasibility analyses, provide guidance during the identification of the best solution architectures;
•Create and regularly update comprehensive project plans, proactively identify and mitigate project risks, issues, and dependencies; monitor project progress and provide regular status updates and report to the manager;
•Interact with other company departments and build strong relationships with teams and internal / external stakeholders to enable effective dialogue exchange.
•Master / Bachelor’s Degree in Computer Science or IT Engineering.
•Fluent in English and Italian, any other language is an advantage;
•Solid experience, at least 10 years of technical project management / digital transformation, in complex enterprise environments is mandatory;
•Specific experience in web, mobile and integration architectures with a proven track record of success. Former experience of technical development, either back-end or front-end an advantage with expertise in Flutter / React native technologies and Adobe CMS a strong advantage;
•Expertise of modern software delivery models and processes (i.e. Agile, DevOps); Knowledge of the Atlassian suite – Jira, and Confluence;
•Understanding of cyber security best practices and the ability to work closely with the company's cyber security department to ensure data security and privacy;
•Working understanding of both cloud and on-premise environments and associated technologies;
•Real team-player with excellent communication and collaboration skills, comfortable in dealing with colleagues and partners with different roles and backgrounds;
•Availability to travel, up to 20% on an annual basis (mainly on-board ships and in Geneva offices);
•The role is based in MSC Crociere SPA Naples office, with hybrid work (max. 2 days on a weekly basis).
Right to work in Italy.
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