JOB NUMBER: JB04699
VACANCY NUMBER: ADV05847
SHARE: https://www.careers.msccruises.com/vacancy/ADV05847/destinations-experience-expert-geneva
ORGANIZATION: MSC Cruises S.A.
BUSINESS AREA: Office
LINE MANAGER: Head of Destinations Experience & Ground Handling
This position is based in our offices in Geneva.
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An exciting opportunity exists for a world class Destinations Experience Expert to join our newly created luxury travel brand “Explora Journeys” who will be responsible for setting up experiences in destinations as well as innovate and oversee destinations in specific areas.This position is based in our offices in Geneva.
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Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss Hospitality and luxury in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime expertise, our fleet of six ships (four currently in the pipeline) are being built and designed in a different and unique way that will transform and redefine the cruise experience, creating a category of its own, appealing to the next generation of luxury travelers.
An exciting opportunity exists for a world class Destinations Experience Expert to join our newly created luxury travel brand “Explora Journeys” who will be responsible for setting up experiences in destinations as well as innovate and oversee destinations in specific areas.
This position is based in our offices in Geneva.
• Scout TOs, DMCs in specific destinations/areas in accordance with our high level standards including bidding process, comparative study, selection process
• Work on new ideas, experiences in destinations, manage independently the full product creation, assign tasks and ensure delivering is on time
• Strong negotiation of best possible pricing for return of investment
• Follow up with different departments like digital, marketing,business integration, IT to publish the experiences in all the systems(Seaware, Otalio, PIM, Crunchtime)
• Work with Marketing on the wording, copywriting, pictures and createbrief descriptions
• Manage contracting, manuals, training for TOs, DMCs in specificareas
• Train onboard team, travel advisors and sales excellence on product
• HR support for hiring interviews and rotation of shipboard team
• Support EEC for DestEx inquiries and support onboard teams
• Bachelor Degree and/with extensive industry (tourism, cruise..) experiences
• At least 7-10 years Shorex Experience onboard or on shore for a cruise company
• Multitasking and ability to cope with last minute demands and smooth coordination
• Strong negotiation and financial skills
• Ability to motivate and manage staff
• Fluent in English, other languages are a plus
• Preferences if knowledge of Seaware/Versonix, Otalio, Crunchtime
Right to work in Switzerland
In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.
Explora Journeys is the new luxury lifestyle travel brand launched by the MSC Group with the ambition to redefine the luxury cruise category.
The concept: Vibrant, cosmopolitan, relaxed European luxury at sea. Instead of cruises, we create journeys - of the mind, and across the oceans of the world. Visits to places on and off the beaten track.
On board: Spaces that offer guests relaxed luxury, creating a home at sea. Restoring life’s essential balance with a combination of discovery and appreciation for wellbeing and nature.
With the founding family as passionate about preserving the sea as they are exploring it, each ship will feature all the latest environmental supporting features.
Over the next years, we plan to employ over 5,000 people worldwide, onboard and in our offices.
This position is based in our offices in Geneva.
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An exciting opportunity exists for a world class Destinations Experience Expert to join our newly created luxury travel brand “Explora Journeys” who will be responsible for setting up experiences in destinations as well as innovate and oversee destinations in specific areas.This position is based in our offices in Geneva.
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